The maritime industry is dynamic and every situation and case is unique. We therefore believe that as a maritime insurance broker you should be flexible and creative. Flexible and creative in finding the proper solution with regards the placing of the risk as well as claims handling. The maritime industry is people’s business. Also in this day and age where everything seems to revolve about IT-systems and data. Not with us. With us, the partnerships we have with our clients are most important. Our clients are not policy numbers or a dash-board, but human beings on the other side. However, if you wish, we will keep our distance. But we are always 24/7 available; even if you want to catch up in the evening or on the weekend about the latest state of affairs.
We have specialist expertise of the marine market and can therefore give you guidance on the insurance that best suit your needs. Some insurance policies can be complicated, and we can help you understand the details of a policy and also work out what level of cover you need, so that you can make sure you are properly protected.
Claims handling is a very important part of our work. A claim can have a big impact on your business. The foundation of decent claims handling starts with an adequate insurance policy. Your insurance policy needs to cover your specific situation and accompanying risks. In that way every insurance is tailor-made. When a claim is made, it is our aim to make your policy work for you. We take care of your claim; we will speak to loss adjusters and claims departments and do as much as possible for you so you don’t have the hassle and worry.